Our standards · Updated October 2026
How we build: the standards behind our work
Accessibility work fails in the details: a grab bar fixed into drywall, a threshold a walker cannot clear, waterproofing nobody checked. These are the standards we hold every project to, so you know what to expect before we start.
In short: Canadian standards, not American ones. Licensed trades for licensed work. Every support anchored into solid backing. Every hidden phase checked in person before it is covered.
Canadian standards, not US ones
We design to Canadian guidance, CSA B651 (Accessible design for the built environment), and build to the BC Building Code.
Much of the advice online follows the American ADA, which uses different dimensions. We use it for nothing.
Details we never compromise on
A few specifics come up on almost every project.
- Thresholds kept to 13 mm or less, bevelled, so walkers and feet do not catch
- Grab bars and handrails anchored into studs, blocking or rated anchors. Never suction cups.
- Blocking added across bathroom walls whenever they are open, so supports can be added later
- Delivered water limited to 49°C at showers and tubs with a thermostatic mixing valve
- Bathroom doors that swing outward or slide wherever the layout allows, so a fall cannot block the door
Licensed trades and safe subtrades
Plumbing and electrical are compulsory trades in BC, so licensed plumbers and electricians do that work, with permits where required.
Every subtrade we bring into your home must provide a WorkSafeBC clearance letter, so you are not exposed to liability for unregistered workers.
In-person checks before anything is covered
Some work disappears behind tile and drywall, so it gets checked in person, not from a photo.
Andrew, our Red Seal carpenter, signs off waterproofing before tile goes on and rough-in work before walls are closed.
Older homes
Much of Greater Victoria was built before 1990, and homes of that age need a hazardous materials survey before demolition.
We build the survey into the plan so there are no surprises once walls are open.
Clear estimates and fair payment terms
Estimates are itemized, separating what is confirmed from what is an allowance or assumption, and naming who does the licensed trade work and which permits are included.
Payment schedules include the 10% holdback required under BC's Builders Lien Act.
Clear professional roles
We plan and build. We do not provide clinical assessments. When the right layout or placement depends on how someone moves, an occupational therapist's recommendations come first, and we build to them.
Common questions
Do you follow ADA standards?
No. ADA is the American standard. We design to Canadian guidance, CSA B651, and build to the BC Building Code.
Who does the plumbing and electrical work?
Licensed plumbers and electricians. Both are compulsory trades in BC, and permits are pulled where required.
Why does the age of my house matter?
Homes built before 1990 need a hazardous materials survey before demolition. If materials such as asbestos-containing drywall compound are found, they need specialist removal.
What is a holdback?
Under BC's Builders Lien Act, 10% of the contract price is held back for a set period after completion. A fair payment schedule shows how it is handled.
Talk it through with us
Tell us what has become difficult at home and what you are considering. We will give you a straight answer about next steps, with no pressure to take on work you do not need.
Sources
Checked October 21, 2026. Programs and limits change, so confirm with the official source before you rely on a figure.